Frequently Asked Questions

Attention! Due to increased order volumes, we are experiencing delays in shipping and your order may take longer than usual. 

FAQ

Standard delivery in India across 16000 pin codes  across India in offered at a flat rate.

Some of the products comes with free delivery and they are specified in the product. 

 

Standard delivery takes 10-15 working days from the day of the order placed through online ordering. Incase of direct transfers the order will be processed within one working day from the receipt of the payment. 

Incase of any queries please get in-touch with our customer care for more information. or call on our customer care number. 

We try to give you the most accurate representation of the product, but there might be color variations due to the lighting conditions when the picture was taken. Most of the images are taken directly by the weavers and tend of have average quality camera, we do our best efforts to improve the quality of the images that are the provided with the product.

Incase of a mistake in delivering a wrong product, please keep the product intact along with the packaging and let our customer service team know about it. We will replace the product with the required product to ensure 100% customer satisfactions, as at times the products might not be the exact that was specified in the specifications. We do our best to coordinate with the weavers and ensure that the right products are received

Sorry, Unfortunately, we do not encourage cancelling or changing the orders.

We accept online payments and direct bank transfers as a part of our current ongoing pandemic efforts. 

We have stopped cash on delivery to reduce the contact and ensure safety of each and everyone around us.